Refund policy

Eligibility for Refunds:

Refunds are available for eligible purchases within a specified timeframe, typically 30 days from the date of purchase. This ensures customers have ample time to assess their purchase and request a refund if necessary, fostering satisfaction and trust in our services.

Condition of Returned Items:

Items must be returned in their original condition, unused, and with all tags and packaging intact. This ensures that returned items are suitable for resale and minimizes the need for additional processing. Any signs of use or damage may affect eligibility for a refund.

Proof of Purchase Requirement:

A valid proof of purchase, such as a receipt, order confirmation, or invoice, is required to process refunds. This documentation serves as verification of the transaction and helps prevent fraudulent refund requests. Customers should retain their proof of purchase to facilitate the refund process.

Refund Method:

Refunds are typically issued in the same form of payment used for the original purchase. This ensures a seamless and convenient refund process for customers, with funds returned to their credit card, debit card, or account within a reasonable timeframe, typically 7-10 business days.

Restocking Fees:

In some cases, a restocking fee may apply to returned items, particularly for large or specialized products. This fee covers the cost of processing returns and returning the item to inventory. Customers should review the restocking fee policy before initiating a return.

Final Sale Items:

Certain items may be designated as final sale or non-returnable, meaning they cannot be returned or exchanged. This designation typically applies to clearance items, personalized products, or perishable goods. Customers should review product listings carefully before making a purchase.

Return Shipping Responsibility:

Customers are responsible for return shipping costs unless otherwise specified. We may provide prepaid return labels for convenience, but customers should check the refund policy for details on return shipping procedures and any associated costs.

Exclusions:

Some items may be excluded from the refund policy due to health and safety regulations, hygiene reasons, or other considerations. These exclusions typically apply to items such as opened cosmetics, intimate apparel, or custom-made products. Customers should review the refund policy for a list of excluded items.

Online vs. In-Store Returns:

The refund process may vary for online and in-store purchases. While online purchases can usually be refunded by mail or in-store, in-store purchases may need to be returned to a physical store location. Customers should review the refund policy for specific instructions based on their purchase method.

Manufacturer Warranty:

Products covered by a manufacturer’s warranty may be subject to different return procedures. Customers should refer to the manufacturer’s warranty documentation for details on warranty coverage, repair or replacement processes, and any associated fees. We encourage customers to contact the manufacturer directly for warranty-related inquiries.

Contact Us:

If you have any questions or need further assistance regarding our Refund Policy‌, please don’t hesitate to contact our Customer Service team. We’re here to help make your shopping experience with us exceptional!

Thank you for choosing Beauty Connect for all your beauty needs. Happy shopping!

Refund policy

Refund policy

Eligibility for Refunds:

Condition of Returned Items:

Proof of Purchase Requirement:

Refund Method:

Restocking Fees:

Final Sale Items:

Return Shipping Responsibility:

Exclusions:

Online vs. In-Store Returns:

Manufacturer Warranty:

Contact Us:

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